vip71 Privacy Policy

vip71 (referred to herein as "we", "our", or "the platform") is a trusted name in online entertainment and sports betting in Bangladesh. When you visit the vip71 website vip71.cam or use our services, you agree to the terms of this privacy policy.

We believe that your privacy is a fundamental right. We are therefore committed to ensuring the highest level of protection for your personal information. In this policy, we clearly state what information is collected, how it is used, and how it is kept secure.

This privacy policy applies to all services, products, and platforms of vip71. Please read it carefully, and if you have any questions, contact our support team.

What Information Is Collected

For the purposes of registration and service delivery on the vip71 platform, we may collect the following types of information:

1.1 Information You Provide Directly

When you create an account or use our services on the platform, you provide us with the following information directly:

• Full name and date of birth (for age verification, to confirm a minimum age of 21)
• Email address and mobile number
• Password (stored in encrypted form, never readable in plain text)
• Payment-related information — such as bKash, Nagad, or Rocket account numbers (used solely for processing transactions)
• Documents required for identity verification (if applicable)

1.2 Automatically Collected Information

When you browse our website, certain information may be collected automatically:

• IP address and device type
• Browser type, operating system, and language settings
• Time of site access, page visit patterns, and usage behavior
• Cookie and session data (discussed in detail below)
• Referral URL (where you came from before arriving at our site)

1.3 Transaction-Related Information

A record of every deposit and withdrawal is kept for security and legal compliance purposes. This includes the transaction amount, time, method, and status.

Purpose of Information Use

vip71 uses your information only for the following legitimate purposes:

Information Storage and Security

Protecting your personal information is our top priority. vip71 uses internationally recognized security technology to safeguard your information.

3.1 Technical Security

• SSL Encryption: All data transfers on our platform are encrypted via SSL (Secure Socket Layer) technology, keeping your information fully protected from third parties.
• Encrypted Passwords: Your password is never stored in plain text — it is encrypted using an advanced hashing method.
• Firewall Protection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Regular security assessments are conducted to identify and address platform vulnerabilities.

3.2 Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period in accordance with legal and regulatory requirements.

Sharing Information with Third Parties

vip71 does not sell or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket. These providers follow their own privacy policies.
• Technology Service Providers: Limited information may be shared with trusted technology partners for gaming software and platform operations, but only within the scope of service requirements.
• Legal Obligations: We may be legally required to provide information in response to a valid order from a government authority or court.
• Fraud Prevention: Limited information may be provided to relevant authorities to detect or prevent fraudulent activity.

In any of the above cases, vip71 ensures that the third party will keep your information confidential and use it only for the specified purpose.

Cookie Policy

Cookies are small text files stored in your browser. vip71 uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. Without them, it is not possible to maintain your session, stay logged in, or complete transactions. This type of cookie cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences (language, display settings), making your experience easier and more personalized.

5.3 Analytics Cookies

Analytics cookies are used to understand how users are using our site. This information is fully anonymized and is used to improve our services. You can control these cookies from your browser settings.

Your Rights and Controls

You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you and obtain a copy of it.
• Right to Correction: If any of your information is incorrect, you may request that it be corrected. You can update much of your information yourself from account settings.
• Right to Deletion: In certain circumstances (where there is no legal obligation), you may request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
• Right to Unsubscribe from Marketing: You may opt out of promotional communications at any time. Each email will include an "Unsubscribe" option, or you may notify the support team.

To exercise these rights, please contact us. We will respond to your request within a reasonable time.

Responsible Gaming and Information Protection

vip71 is firmly committed to responsible gaming. We will never use your information in a way that is harmful to you. Rather, we use your information to:

• Identify problematic gaming behavior and, where needed, facilitate voluntary self-exclusion.
• Verify age to ensure that only individuals aged 21 or older are using the platform.
• Help you set deposit and withdrawal limits.

To learn more about responsible gaming, visit our Responsible Gaming page.

Protection of Minors

vip71 services are intended solely for adults aged 21 or older. We do not knowingly collect personal information from any minor. If we become aware that a minor has registered on our platform, that account will be immediately closed and the associated information will be deleted.

If you believe a minor is using our platform, please contact us immediately.

Policy Changes and Updates

This privacy policy may be updated from time to time in response to business needs, technological changes, or legal requirements. For any significant changes, we will:

• Update the date on this page.
• Send a notification to your registered email (if the change is significant).
• Display a clear notice on the platform.

Continued use of the platform after any changes will be considered as your agreement to the updated policy. We recommend that you review this policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will review your request as soon as possible.

After receiving your privacy-related request, we typically respond within business days. Complex requests may take a little longer, but we will keep you informed of the progress.